SERVICES

Delivery Channels Services

• Online Banking:

The fastest, easiest and most convenient way to bank, when and where you want in Arabic or English. Signing up is quick and easy. You can get information at a glance on all your accounts, whether you are an individual or a company. You can pay utility bills, transfer instructions such as ordering a checkbook, setting up standing instructions for periodic funds transfers etc. All your information and transactions are completely confidential and secure

Features:
1. Manage all your accounts by using one Online Banking  account.
2. You will have access to the following information:
a. Personal services Balance Summary
b. Instant Statement
c. Secure E-mail Deposit Details
d. Cheque book Order
e. External Transfer
f. Internal Transfer
g. Bill Payment

Benefits:
1. 24 hours availability.
2. Secure and Fast.

• Phone Banking

Accessing your account(s) via the 24 hour Automated Phone Banking service from anywhere or anytime is considered to be the most convenient service a bank can offer. Furthermore, through the same call, with some more enhancements you may have the option to speak to a call center representatives.

Features:
1. Easy to use.
2. Bilingual (Arabic and English).
3. Gives you access to a host of services including:
a. Accounts and deposits balance inquiry.
b. Last 10 transactions inquiry.
c. Statement request by mail.
d. Cheque book order.
e. Transfer between own accounts.
f. Transfer to same bank customers
g. Utility bill payments (DEWA, SEWA, ADWEA, ETISALAT).
h. Stop cards (Visa Electron and Visa Credit Card).
i. Settle Visa Credit Card payment.
j. Inquiries about bank services, Arab/Foreign currencies, interest rates and bank branches telephone numbers.

Benefits:
1. Keep you up-to-date with your financial situation.
2. Service availability where you can access it from anywhere at any time (24 hours).
3. Secure and Fast.

• ATM Hosting and Cards Management System (CMS)