AGT COMPANY:

VISION

AGT is a customer-focused service business that is a model of innovation and productivity where talented and motivated people partner with customers to help them succeed.

OBJECTIVES

AGT primary objective is to perform as a shared services organization delivering a high level of service through scaleable, common and consistent systems and processes that allow its Clients to focus on value added business management to support the profitable growth of their business.

More specifically AGT aims are to:

• Support each Client by keeping each system fully   available for data input throughout their entire   operational   window and successfully completing end of   day processing activities
• Remove all of the issues relating to providing a resilient   hardware and communication infrastructure from the   Client
• Delivery effective facilities management solutions that   allow the Clients business to scale whilst containing cost
• Implement innovative performance measurement,   training and reward policies to ensure that all AGT staff   are   highly motivated and focused on customer service   and business partnering.
• Continually exceed customer expectations by providing   exceptional services.

AGT is a wholly owned subsidiary of the Arab Bank group, based in the UAE and regulated by Dubai Technology, Electronic Commerce & Media Free Zone rules and regulations.